Local Manager

Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Customer Ownership

• Instill a sense of pride and ownership in the company and the individual\u2019s work.
• Support employees who directly interface with the customers by removing barriers, soliciting process improvement suggestions, and streamlining the work.
• Hold employees and other departments accountable to meet customer needs. Operations Proficiency
• Has a solid understanding of the business.
• Hold team accountable to achieving results through modeling behavior, coaching and performance management.
• Collaborate with other parts of the company and provide feedback to improve on processes to be more responsive to customers. Employee Relations
• Provide feedback and direction to technicians to ensure employee development, engagement, and business knowledge.
• Ensure a positive work environment by listening and responding to employee feedback, issues, questions, and concerns in a timely manner.
• Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the workplace. Community Relations
• Represent the Company and communicates Company vision and direction through active engagement and involvement in the community.
• Leverage community relationships to retain existing business and identify future business opportunities.
• Ensure continuous education and awareness of community issues/developments via involvement in local market community boards and civic organizations. Competitive Marketplace
• Has thorough understanding of the local competition (products, promotions, business/sales & marketing strategies).
• Partner with…