Account Manager

Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Sales & Customer Engagement Drive creative sales strategies in multi-family properties that will increase awareness and penetration Host various community events within MDU properties, to get customers to sign-up for Ziply Fiber services Make regular property visits to all MDU\u2019s in assigned region, documenting key learnings Conduct door-to-door outreach to promote and sell fiber internet to residential customers. Achieve or exceed daily activity goals (door knocks, customer contacts, property visits) and monthly sales targets. Build strong relationships and trust with prospective customers through professionalism and product expertise. Training, Collaboration & Operational Support Participate in e-learning, classroom sales training, and associated curriculum in tandem with Sales Trainer Marketing team collaboration; offer strategy & communication, collateral material creation & distribution Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses, and others Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis Other Duties Performs other duties as required to support the business and evolving organization. Required Qualifications: High school diploma or GED. Minimum of six (6) months of sales and/or customer service experience \u2013 OR \u2013 current or prior military service. Must be committed to providing exceptional customer service in a calm, professional manner. Must be enthusiastic, persuasive, persistent, and be able to handle rejection in the selling process well. Must work in an outside…