Account Manager

Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Sales & Customer Engagement

• Drive creative sales strategies in multi-family properties that will increase awareness and penetration
• Host various community events within MDU properties, to get customers to sign-up for Ziply Fiber services
• Make regular property visits to all MDU\u2019s in assigned region, documenting key learnings
• Conduct door-to-door outreach to promote and sell fiber internet to residential customers.
• Achieve or exceed daily activity goals (door knocks, customer contacts, property visits) and monthly sales targets.
• Build strong relationships and trust with prospective customers through professionalism and product expertise. Training, Collaboration & Operational Support
• Participate in e-learning, classroom sales training, and associated curriculum in tandem with Sales Trainer
• Marketing team collaboration; offer strategy & communication, collateral material creation & distribution
• Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses, and others
• Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis Other Duties
• Performs other duties as required to support the business and evolving organization. Required Qualifications:
• High school diploma or GED.
• Minimum of six (6) months of sales and/or customer service experience \u2013 OR \u2013 current or prior military service.
• Must be committed to providing exceptional customer service in a calm, professional manner.
• Must be enthusiastic, persuasive, persistent, and…