Director, Product

Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Recruit, mentor, and lead a high-performing product technology team, fostering a culture of collaboration, innovation, and accountability. Drive the product hardware roadmap for fiber broadband services and voice alternatives, ensuring alignment with company growth goals and customer needs. Shape long-term technology direction by identifying, evaluating, and implementing emerging broadband innovations and changes to the voice regulatory environment. Lead the end-to-end lifecycle of technology-driven products \u2014 from discovery and design to launch, adoption, and ongoing optimization. Collaborate with network engineering, IT, and operations to deliver scalable, high-performance solutions that exceed industry standards. Build and manage strategic technology partnerships to accelerate innovation and improve delivery capabilities. Negotiate and oversee vendor contracts to ensure optimal value, performance, and service quality. Establish and track KPIs for product performance, reliability, and customer impact, using data to guide iterative improvements. Ensure all solutions meet or exceed security, compliance, and regulatory requirements. Performs other duties as required to support the business and evolving organization. Qualifications:

• Bachelor's degree in engineering, computer science, or a related field required.
• Master\u2019s degree preferred.
• Minimum of fifteen (15) years of overall product technology experience, including 10+ years of progressive leadership roles within product technology, ideally in telecom, broadband, or ISP environments required.
• Proven track record of delivering large-scale, technology-enabled products.
• Strong understanding of fiber network architectures, broadband delivery platforms, voice solutions and…