OPERATIONS TECHNICIAN III - PUB SEC

Qualifications: • Minimum of 5+ years' experience with Optical long-haul and metro transport networks, DWDM wavelength systems, , and/or Ethernet, VPLS, IP, MPLS • Previous experience troubleshooting Layer 1 backbone equipment and fiber, alt-routing services, using signal flow and alarming to properly diagnose faults and failures, network segmentation to isolate circuit layer faults, determining failed equipment Broad experience with various vendor platforms for optical networks - Infinera, Ciena, Cisco, Lucent, Fujitsu, • Preferred Cisco CCDA/CCNA certifications, Juniper or Nolia data networking equivalent • Previous experience with broadband circuit maintenance, testing and restoration, provisioning databases and circuit activations • Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred. • Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms. • Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management • Ability to relate technical issues to management and Gov't personnel • Prior experience with Transport platforms (i.e. Ciena, Infinera, Tellabs) and Data platforms (Cisco, Juniper, Nokia) • Experience with provisioning and circuit database systems, trouble ticketing platforms (Ops Console), vendor EMS applications, other automation tools and platforms • Must be able to effectively manage multiple issues simultaneously through effective work prioritization. • Demonstrated ability to make sound decisions and logical thinking when under pressure • Demonstrated ability to train,…