Operations Technician III - Public Sector

Job Responsibilities: The Main Responsibilities: • Strong working knowledge and experience on DWDM Transport, Metro Ethernet and IP communications (IPv4, IPv6, routing protocols) • Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN, eLine, TCP/IP, BGP, QoS, IP, etc) • Proactively monitor and respond to and resolve network alarms. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments • Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks • Management of DWDM fiber backbones with ROADMS, Amplifiers, Regens, with Layer 1 & 2 provisioned traffic. • Work very closely with Federal government NOC customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols. • Analyze network troubles, assess performance data and develop design optimization plans accordingly • Interface with fiber vendors, telecom providers and other entities on complex technical matters • Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions • Review and interpret EDPs and as-built engineering documentation • Coordinate and track RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms What We Look For in a Candidate: • Minimum of 5+ years' experience with Optical long-haul and metro transport networks, DWDM wavelength systems, , and/or Ethernet, VPLS, IP, MPLS • Previous experience troubleshooting…