Brightspeed
Supervisor, Field Operations
- Location:
- Mansfield, OH
- Opened:
- Wednesday, April 29, 2026
- Full-time
Job Summary
- Qualifications: WHAT IT TAKES TO CATCH OUR EYE:  
- Bachelor's degree or equivalent education and experience 
- Previous experience managing teams within a telecom technical environment with typically 4+ years of experience 
- Strong skills and experience in employee development, including training, coaching and mentoring in a union environment 
- Computer skills are required including Outlook, Excel, Word, and legacy systems 
- Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed 
- Working knowledge of the splicing and construction process for the telecommunication industry 
- Working knowledge of Contractor relations 
- The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior 
- The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure 
- Experience negotiating timeframes for completion and meeting critical deadlines 
- A willingness to work with other coworkers to complete job assignments  BONUS POINTS FOR:  
- 2+ years of experience managing teams within a telecom technical environment 
- 2+ years of experience with installation, maintenance, and repair of POTS and HSI  #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make…
View the full job description on Brightspeed's careers site.
Company careers page: https://careers.brightspeed.com/explore-careers-at-brightspeed