Frontier
Local Manager
- Location:
- BAYTOWN, TX
- Full-time
Job Summary
Summary: Frontier's Local Managers will focus on operational proficiency, employee, customer, and community relations. By driving performance and delivering results through customer contact and community involvement, the Local Manager will impact Frontier's ability to exceed our market growth targets and deliver 100% employee and customer satisfaction. This position will provide leadership to a workforce of field technicians that install and maintain both residential and business lines, OSP cable facilities, multi-line CPE equipment, hi-cap access services, broadband services, central office/transmission equipment and digital loop carrier equipment. Responsibilities include, but not limited to: • Meets service activation and repair commitment dates, maintains revenue and expense budget objectives and promotes new and existing company products. • Manages a P&L budget to ensure revenue goals and expense targets are met. • Provides feedback, ongoing training, and motivates their team to exceed department goals • Partners with Human Resources to ensure firm, fair and consistent application of practices/policies and labor agreements in a timely manner. • Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the work place. • Positively represents Frontier through active engagement and involvement in the community. • Partners with marketing to act as the "eyes" and "ears" of the local market to ensure an appropriate competitive response. • Responds to issues identified on Customer Surveys. What we offer: Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and…
View the full job description on Frontier's careers site.
Company careers page: https://careers.frontier.com/careers
