Sales & Service Technician (Central Office)

Summary: Install, maintain, trouble-shoot and repair central office and subscriber carrier equipment, PBX's, key systems, paging equipment, outside plant (cable/fiber) and other equipment we sell. General Duties: • Install and maintain, for customers inside and outside of our operating territory, to meet customer and PSC standards for telephone service. • Place buried plant (cable, fiber, pedestals, ground rods, etc.) and service drops. Perform maintenance repair and preventative maintenance on buried, aerial, underground cable/fiber (100 pr and below) using various plant elements. • Place underground plant. • Install, maintain, trouble-shoot, and repair special services equipment including, but not limited to, GDSL, AFC, DSL, SDSL, CKT's voice mail, POTS, specials, DACS, fiber terminals, video switch and associated video codec's, outboard intercept, class announcement, T1, DS3, carrier, HDSL and router equipment in our central offices to meet company standards and practices. • Input service orders into switches, data modifications to tables and switch translations as required. • Read and interpret service orders, trouble tickets, circuit diagrams and electrical schematics. • Learn the operation of new and existing equipment • Provide information to complete jobs, trouble tickets and service orders, coordinate with assignments as needed. • Interact with and support outside plant workforce to coordinate and disseminate information needed to complete facility assignments for new service, DSl and other new circuits • Research trouble tickets with cable problems • Support and actively participate in promotion of company products and services. • Aide and assist other departments and contractors as required. • Perform all other…