Sales & Service Technician II (Field Install & Repair) (TERM)

Summary: Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties. General Duties: Duties include, but are not limited to, the following: • Driving: Frequent • Travel: Moderate • Install and maintain inside wire for residential/business broadband (HSI/Video) service • Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways. • Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers • Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units • Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics • Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements • Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add • Place aerial and buried plant and service drops • Navigate web, set up Business/Residential computers and demonstrate to customers • Support and actively participate in the promotion of Company products and services • Must be able to adapt to changes in the business that include advances in technology and new skills and procedures • Aids/assists other departments…