Sales & Service Technician II (Central Office Technician)

Summary: Performs Central Office / Field Equipment work and work on, or involving, any associated electronic equipment or facilities (e.g., remote terminals, repeaters, doublers, DSLAM, Ethernet and span terminal shelves) between the Central Office and the Network Interface Device, as well as work on, or involving, any associated customer-owned or provided electronic equipment or facilities. * Willing/available for call-outs and participate in an on-call rotation schedule Essential Duties and Responsibilities * Review and execute Service Orders (SO) and Projects posted in M6 and MTP * Use electronic test equipment during any/all types of installation and maintenance as warranted by the work being performed. * Work with CO, NOC, NAT, LAC, Assignment, Engineering teams on testing and turn ups. * Install and maintain voice/data services for customers inside and outside the operating territory, to meet customer and PUC standards. * Perform Periodic Maintenance Program (PMP) on DSLAM Equipment/Cabinets. Perform research trouble tickets, perform maintenance repair and preventative maintenance on copper and fiber cable in conjunction with Sales & Service cable technicians in both aerial, underground, manholes and at customer premises using various plant elements, work with all cable or fiber facilities, aerial or buried, regardless of size. * Performs work and uses hand tools at ground level and aloft on ladders. * Read and interpret service orders, trouble tickets, circuit diagrams and schematics. * Learn the installation/operation of new and existing equipment. * Provide necessary information to complete jobs, trouble tickets and service orders (i.e. dispositions, coding, notes). Coordinate with Assignments…