Customer Zone Technician I

Summary: Performs tasks necessary for service order and repair activity associated with sealed/ unseated network facilities (copper and fiber) from central office frames to CPE systems. Provide installation and maintenance of voice, data, and ancillary equipment, and network services. Installs, maintains, rearranges, repairs and removes cables, terminals and other associated apparatus in the outside and inside plant network. Performs other duties as required. General Duties: Duties include, but are not limited to, the following: • Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data and ancillary equipment and network services. • Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire. Locates cable and associated equipment faults, effects repair and restores service outages. Performs cable pair recovery activity. • Interfaces with customer to further analyze installation and repair issues. Responds to inquiries and provides follow-up. • Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. • Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. • Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment. • May be required to perform additional duties and tasks as required by the Company. • Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear. Basic Qualifications: • Tests- Results obtained in standard…