Sales Engineer

Essential Duties and Responsibilities

\u2022 Leads and facilitates analysis of customers business needs in person or through collaboration tools to develop solution strategies based on knowledge of customer\u2019s technology environment. \u2022 Initiates and develops strong customer relationships and act as a customer advocate within Ziply Fiber to ensure the delivery of an exceptional customer experience. \u2022 Prepare technical proposals and presentations for customers and provide limited scope responses to service and industry questions. \u2022 Actively participate in account, module, and market planning meetings. \u2022 Develop responses to client issued Requests for Proposal/Information through design and thought leadership. \u2022 Deliver both formal and informal presentations which effectively represent the industry positioning and capabilities of Ziply Fiber, and the business value and ROI of service offerings proposed to customers. \u2022 Develop statement(s) of work, scoping and design documentation, solution summaries, operational support detail, and other technical documentation to outline delivery and life cycle of services proposed to customers. \u2022 Participate in relevant market, industry, or technology organizations / associations, marketing events, and trade shows. \u2022 Provide basic service, capability, technology, and industry training to internal and external groups. \u2022 Performs other duties as required to support the business and evolving organization.

Required Qualifications

\u2022 High school diploma or GED required. \u2022 Bachelor\u2019s degree in engineering or related technical field or equivalent work experience required. \u2022 Minimum of seven (7) years\u2019 experience in technology engineering pre-sales or equivalent experience including consulting or professional services required. \u2022 Minimum of one technology domain certification preferred (CCENT, CCNA, CCDA, CCNP, AWS, Solutions Associate, CompTIA Network+, Security+, MCSA, etc.).

Preferred advanced technology domain certification (CISSP, CCIE, AWS Solutions Architect, PMP, CISM) \u2022 Broad understanding of IT concepts, architectures, and processes, with experience supporting networking, software, cloud, or security technology domains. \u2022 Must possess a deep understanding of business strategies, execution model and technology enablement within one or more related domains to drive engagement and though leadership with clients. \u2022 Understanding of how technology can be applied to address or accelerate customer business objectives. \u2022 Proficient at both informal and formal presentations to large technical and non-technical audiences. \u2022 Must have and maintain a valid driver\u2019s license, auto insurance, and satisfactory driving record.

Knowledge, Skills, and Abilities

\u2022 Demonstrated ability to lead customer collaboration, discovery, and whiteboard sessions to draw out technology solutions while establishing lasting relationships with customers. \u2022 Ability to communicate effectively; internally and externally. \u2022 Excellent communications skills including, writing, presenting, as well as accuracy and attention to detail. \u2022 Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. \u2022 Ability to multi-task and collaborate effectively with other personnel to meet deadlines. \u2022 Ability to adjust to rapidly changing priorities and schedules. \u2022 Strong customer service and relationship building skills. \u2022 Ability to drive on behalf of the company in a safe and responsible manner.

Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting. At all times, Ziply Fiber must be your primary employer.

Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber.

In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.