Fiber Project Manager

Essential Duties and Responsibilities

• Supervise and coordinate all outside plant construction, installation, and repair activities
• Conduct quality control inspections for construction, installation, and repair work
• Coordinate with internal departments to support customer satisfaction and service delivery
• Monitor project schedules and budgets to ensure timely and cost-effective completion
• Maintain accurate records related to budgets, schedules, materials, and equipment usage
• Read and interpret staking sheets, circuit designs, geographical survey maps, and network documentation
• Oversee contractors and field personnel performing outside plant work
• Support troubleshooting efforts and perform root cause analysis related to service disruptions
• Provide leadership and technical oversight for both Telecom Construction and In-Home Installation & Repair teams
• Serve as the internal subject matter expert for telecom construction practices, broadband service installation, and service repair operations
• Develop and maintain training materials, operational documentation, and best practices for field personnel
• Ensure all field operations comply with OSHA safety standards, telecom industry guidelines, and company safety policies
• Support compliance with Federal broadband grant program requirements including RUS and BEAD initiatives Expectations:
• Ability to lead multiple outside plant projects simultaneously
• Strong attention to detail and commitment to quality workmanship

Excellent communication and customer service skills

• Ability to work in both office and field environments

Comfortable working in rural and outdoor environments as needed

• Ability to manage project timelines, budgets, and contractor performance
• Maintain a safety-first mindset in all aspects of work Top Skills Needed: Fiber Broadband / FTTH, Outside Plant (OSP) Management, Telecom Construction, In-Home Installation & Repair, Fiber & Copper Network Knowledge, Construction Management, Field Operations Leadership, Safety Compliance & OSHA Standards, RUS & BEAD Grant Compliance, Training & Documentation Development, Quality Control & Inspections, Root Cause Analysis, Customer Service & Communication

Required Qualifications

• Bachelor’s Degree in Telecommunications or related field OR minimum of 4 years of telecommunications/broadband experience
• Experience installing, provisioning, and maintaining telecom or broadband services
• Working knowledge of outside plant telephone and broadband design
• Strong analytical and problem-solving abilities
• Ability to communicate effectively with customers, contractors, and internal teams
• Valid driver’s license required
• Ability to pass background checks and drug screening Preferred
• Strong understanding of Telecom Construction and In-Home Installation & Repair operations
• Experience leading both outside plant and customer-facing telecom service teams
• Strong working knowledge of fiber and copper facilities
• Experience developing operational procedures, training materials, and field documentation
• Familiarity with OSHA safety requirements and telecom industry safety standards
• Experience supporting Federal grant-funded broadband deployments including RUS and BEAD programs
• Experience supporting rural broadband or FTTH deployments
• Experience managing contractors and construction crews
• Knowledge of fiber distribution and network expansion projects
• Prior leadership or supervisory experience in telecom operations
• Familiarity with telecom permitting and utility coordination Candidates with hands-on leadership experience managing both telecom construction operations and in-home installation/service repair teams will stand out. Strong expertise in fiber and copper infrastructure, field safety practices, training development, and Federal broadband program compliance —particularly RUS and BEAD —will be highly valued. Experience leading teams in rural broadband environments while maintaining quality, safety, and operational efficiency is a major plus. ​​​​​​​