SLED Solution Engineer

Job Summary

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next. At Lumen, people power progress.

Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.

Essential Duties and Responsibilities

Are you passionate about leveraging technology innovation for the betterment of humanity? Lumen SLED Solution Engineers work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our SLED customers.

You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our SLED customers' requirements and provide business value.

Location: The professional in this role is ideally based in the Austin, Texas area to enable convenient, in-person collaboration with both the team and customers. * Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the SLED audience. * Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements. * Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. * Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.

What We Look For in a Candidate: * Technical pre-sales and/or consulting experience in SLED. * Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services). * Fundamental understanding of Unified Communications * Fundamental understanding in Cloud & Architecture design - AWS , Google Cloud, Azure * Industry certifications: In 1 or more specialized technologies are a plus * Fundamental understanding in Security solutions - SASE, Fortinet, Cisco, Palo Alto * Strong verbal, and written communication * Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering. * Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences. * B.S.

Degree in a related field or equivalent work experience in the private sector or military